Reference

Legal Terms That Protect Your Account

When you open an account with rajahoki login, we're transparent about how we handle your data, process your payments through DANA, OVO, GoPay and QRIS, and keep your…

Account security verified at loginData encrypted end-to-endDANA, OVO, GoPay, QRIS protected
rajahoki login Legal Terms That Protect Your Account
REACH OUR TEAM

Contact Us About Legal or Account Issues

Team online

Live Chat

Open the chat widget in your account lobby. Our team responds within 5 minutes during operating hours, 24/7 Monday to Sunday. Use this for urgent account or payment questions.

Email Support

Send detailed requests to [email protected]. We reply within 6 hours on weekdays, 12 hours on weekends. Attach screenshots of transactions or account screens if needed.

Account Settings

Update your personal data, linked payment methods and security settings directly in Account > Profile. Changes take effect immediately. Contact support if you need to verify a change.

SECURITY & DATA RIGHTS

How We Protect Your Information

Data Encryption

All communication between your device and our servers uses TLS 1.2 encryption. Your password is hashed and never stored in plain text. Payment details are tokenised so we never see your full card or bank details.

Cookie & Tracking Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies help us detect fraud and improve your experience. You can disable non-essential cookies in your browser settings.

Account Access & Control

You own your account and can request a full data export, correct any information or delete your account anytime via Account Settings or by emailing support. We retain your data for 3 years after closure for regulatory purposes.

Withdrawal Verification

Before funds leave your account, we verify your identity and check your transaction history for unusual activity. This takes up to 24 hours. Refunds always go to your original payment source — DANA, OVO, GoPay or QRIS.

Dispute & Reversal Rights

If a deposit or withdrawal fails, contact support with your transaction ID. We investigate within 48 hours and credit your account if the issue was on our side. Payment disputes with your bank go through their standard chargeback process.

Request Your Data

Email [email protected] with 'Data Subject Request' in the subject line. Include your account username. We'll send you a complete record of your personal data, deposits, withdrawals and activity within 14 days.

Common Questions About Legal Terms

Open Account Settings, go to Security, and select Close Account. Your balance must be zero before closure. We'll delete your personal data 3 years after closure as per local law. Deposit and withdrawal history is retained for regulatory compliance only.

Yes. Email [email protected] with your request and account username. We'll send a complete CSV export of your account details, deposits, withdrawals, and game sessions within 14 days. This is your right under data protection law where it applies.

We keep tokenised payment data (not your actual card or bank number) only for your next deposit. If you delete a saved payment method, it's removed immediately. Full transaction records are kept for 7 years for compliance with local financial regulations.

Contact support with your withdrawal ID and date. We investigate within 48 hours. If funds were delayed on our side, we credit your account immediately. If the issue is with your bank, we provide a transaction receipt so you can file a chargeback with your DANA, OVO, GoPay or QRIS provider.

No. Your personal data is never sold or shared with advertisers. We share only anonymised, aggregated data with our payment processors (DANA, OVO, GoPay, QRIS) for transaction processing. We disclose information only if required by law or a valid court order.

The complete terms are linked in the footer of every page on rajahokilogin.club. You can also request a copy via email to [email protected]. We update our terms as law changes and notify you by email before changes take effect.

Yes, we use functional cookies to log you in and remember your preferences. You can disable non-essential cookies in your browser settings without losing access to your account. Session cookies are required to stay logged in and cannot be disabled.